As the COVID-19 pandemic continues to evolve, the doctors and staff of Animal Medical Center of Van Buren will continue to update our policies accordingly. The health and safety of our staff, our community and our pets is our foremost priority.
We are continuing to operate with normal business hours at this time but will be closed for Saturday appointments until further notice.. In an effort to further protect the health of our staff and clients, we will no longer be allowing clients inside the clinic effective 3/23/20 until further notice.
When you arrive at the parking lot of the clinic for your scheduled appointment, please call 734-699-6510 and a veterinary technician will provide guidance for how to proceed with your appointment. Please make sure that you bring a proper leash or carrier for your pet that our staff can use to ensure safe transit of your pet to and from your vehicle. Your pet will be brought into the clinic for evaluation by one of our doctors while you wait in your vehicle. Once the evaluation is complete, we will provide a thorough debrief of the evaluation and recommended next steps and take care to answer any questions you may have. At that time, if a treatment plan is recommended, we will obtain your authorization prior to proceeding.
Prescription and pet food pick up
Please call ahead for any prescription or pet food requests so that we can confirm availability and have it ready for pick-up. We will work with you to schedule an approximate time for pick-up on the date requested. When you arrive at the parking lot of the clinic, please call 734-699-6510 and we will deliver to your vehicle. We can collect payment via phone or while you are in your vehicle at the time of pick-up.
If you are ill or have a fever please send your pet with a healthy individual. If you do not have a healthy individual to help accompany your pet to the clinic, please call so that we may assist you in having your pet evaluated.
Please call if you have any other requests or questions about your pet. We will do our best to meet your needs in a safe way. We appreciate your patience as we try to accommodate all of our clients’ and pets’ needs during this time.
We wish your family and pet’s safety and good health during this difficult time.
Animal Medical Center of Van Buren